Dan the Download Guy – My Kindle Library Book Didn’t Download!

Introduction

I’m going to fire up a new series here on Not All Bits that kinda/sorta/but-not-really coincides with my Cyberpunk Librarian series. While it will be technical, it will deal specifically with some of the eReader and eBook questions I get from our Ask a Librarian queue, in person, and on the phone.

Word got around the Library District pretty fast that I’m an eBook geek and that I know my way around most of the eReaders. So I guess I’m functioning as a sort of upper tier tech support. I have no problems with that, indeed, it keeps me sharp and, besides, it helps our patrons read eBooks! Anyway, I thought it might be fun to occasionally post some of the questions I get here, along with the answers of course, so others can get the help they need!

So here we go, the first article featuring Dan the Download Guy!

Dear Download Guy,

I went to check out a Kindle book from the library’s OverDrive website but, for some reason, it didn’t get to my Kindle. My online account shows that the book is checked out to me, but I can’t read it! What do I do?

Signed,
Confused Kindler

Well, CK, it’s like this. The Internet is a strange and wonderful place, but sometimes, things don’t always go according to plan. The good news is, there’s usually another way to get the job done. So if your account does indeed show that the Kindle book is checked out to you, here’s what you need to do.

First thing, hop on your PC or Mac and head over to Amazon’s Kindle site. Log in if you need to and you’ll be taken to your Kindle account page which tells you all kinds of not-really-useful stuff. However, what you’re going to need there is a link near the top of the page that says Your Books.

 

Click on Your Books

Now from there, you’ll get a list of all the books you’ve read on your Kindle, or at least all the books you’ve had for you Kindle. The list is in alphabetical order, but your library book should be somewhere on the list. Find it, and click the title. You’ll be whisked off to a page about the book, but you’re not quite home free yet. What you want to do is click on the link that says “See this book on Amazon.com.”

Click on See this book on Amazon.com

Now we’re cookin’ with gas! Okay, off to the far right, you’ll see a green box and in that green box is a drop down list of Kindle devices registered to your account. Select the Kindle device and Amazon will send it along.

Finally, grab your Kindle and sync it. It should go snag the eBook from Amazon and download it to your device!

Leave a Reply